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The Professional Diploma in Total Quality Management (TQM) is a professional qualification that can add value to your quest for Continuing Professional Development and Continuing Education. This innovative course combines classroom lectures, group dynamics, blended e-learning and personal tutorial support. The entire course covers 5 Modules that can be taken on its own with a total of 16 days of lecture plus 4 to 6 weeks of assignment writing each module. Participants will enjoy this course as it is practical, work-based and no written exams. Upon successful completion the candidate may also proceed to the higher Post Graduate Diploma.

Programme Overview
The Institute of Management Specialists (IMS) was founded in 1971 and is a United Kingdom based professional qualification awarding body, listed in the Kogan Page publication ‘British Qualifications’ – the British Council’s reference book for education, technical, professional and academic qualifications in Great Britain. The guide is printed in the United Kingdom and is respected throughout the world. The IMS is also listed in the BTEC Higher National Professional Recognition & Progression Directory and is on the UK Register for Learning Provider (Provider Reference Number 10035444).

The Institute of Management Specialists has two routes for individuals of any discipline to gain its awards. Working adults such as Business Development Professionals, Human Resource Professionals, Administrators, Supervisors, Engineers, Managers, Senior Executives, General Managers and CEOs can join the institute and through a combination of work experience and institute approved study, gain the appropriate qualification award or gain direct entry to the award by studying the IMS Professional Diploma in Total Quality Management.

The IMS Professional Diploma in Total Quality Management is an internationally recognised programme and is now open for registration at LiFE ACADEMY, an IMS-FIMC Accredited Training Centre. Enroll now to become a Certified Professional.

** Graduates of this programme are entitled to use the appropriate legal designatory letters, such as Prof.Dip.TQM., FIMS or Prof.Dip.TQM., MIMS. of the Institute of Management Specialist (UK) after their name.

** The Organiser reserves the right to make any amendments that deems necessary in the best interest of the course.

Study Pathway

DISTED College
Yeap Chor Ee Heritage Campus (Main Campus)
340 Macalister Road, 10350 Penang, Malaysia
Who Should Attend
  • Entrepreneurs
  • Officers / Executive
  • Supervisors / Engineers
  • Managers / Senior Managers / General Managers / CEOs
  • All those who involve in effecting Modern Management System and a career in the field of TQM/ISO9000/KPI
Learning Outcome
Learning Outcome

  • Learn the TQM techniques and style of management, compared to those of traditional management.
  • Assess and determine the advantages / disadvantages of each management style; to configure the optimum design for their organisation.
  • Further understand of QMS in terms of the limitations, requirements, the effective & efficient applications on the TQM, ISO9000 Quality Systems & QMS.
  • Be exposed to the use & limitation of the common tools associated with Quality improvement, quality problems and quality related research.
  • Be able to identify applications, usefulness, effectiveness, validity and reliability of the Quality Tools and Methods.
  • Learn and able to plan and implement TQM (Process Improvement).
  • Able to conduct TQM Audit effectively and do a proper documentation
Programme Director / Lead Trainer

Dr. Samuel T.M Tan
BSc.(Hons).Ind.Eng., MBA-TQM., (USA), DBA., (EU), CompIMS., FCMI., FInstLM., CQP MCQI., (UK), ChMC., (CAN)

  • A British-trained Naval Engineer of the 70s, Dr Samuel today is a seasoned Management Specialist and Quality Professional with more than 35 years of hands-on working experience in the service and manufacturing sectors holding senior corporate positions like Senior Quality Manager, GM and MD.
  • During his tenure of employment with the MNCs, he was based in many Asian Nations, Italy, Germany, Australia, New Zealand and the Middle East.
  • Since year 2002, Dr Samuel has been heavily involved in:
    • Professional Management Consultancy
    • Human Intellectual Capital Development
    • Entrepreneurship Management
    • Advanced Management Training
    • Advanced Business Model Design
    • Effective Quality Management System Development.
  • In his service as a Professional Management Consultant, Dr Samuel works closely with the senior and top management of the MNCs. His role is to create values for their organisations by taking full responsibility in formulating strategies, developing and implementing action plans, hence leading to “Best Practice”, “Good Governance” and “International Certification”.
Payment Methods
  • Cheque – Payable to GAMBANG BERLIAN SDN BHD
  • Debit Card and Credit Card
    (Credit Card Easy payment scheme available)
  • HRDF Claimable
Why Choose LiFE Academy?
At LiFE Academy, you will experience an exciting, practical all-rounded education conducted in a conducive environment. Learning approach includes group classroom teaching, discussions, research projects and oral-aural activities.

  • Graduates of our programmes are awarded with qualifications endorsed by the best in industry.
  • Qualified, experienced, dedicated and caring trainers supported by experienced technical staff.
  • Individual hands-on sessions to enhance your grasps of the knowledge.
  • Strong and continually updated curriculum to meet challenging industry demands.
  • Close monitoring of your academic progress.
  • Ideal learning environment at our purpose-built Yeap Chor Ee Heritage Campus with excellent modern facilities.
  • Scholarships are available to Malaysian students.*

*Terms and conditions apply